The Quality Management System is decisive for the company’s success in the market and the continuous improvement of our processes, products and services.
The excellence of quality is based on the commitment and proactive participation of all employees, and each one is responsible for the quality of all our actions and results.
The Sermocol Quality Policy is based on the following principles:
- Satisfaction of our customers;
- Satisfaction of our Employees;
- Ongoing training for our employees;
- Prevention of occupational accidents and compliance with HSST rules;
- Identification of equipment needs and maintenance;
- Identification, prevention, analysis and treatment of nonconformities;
- Identification of resource needs;
- Assessment of risks and stakeholder needs;
- Working in partnership with our suppliers;